Data Protection

1. Data protection at a glance

General notes

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy set out below.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in this website’s imprint.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. Other data is collected automatically or with your consent by our IT systems when you visit the website. This mainly concerns technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you may revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time at the address given in the imprint for this and other questions about data protection.

Third-party analytics tools
When you visit this website, your browsing behavior may be statistically evaluated. Detailed information about these analysis programs can be found in the following data protection declaration.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data generated via a website. The host is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host processes your data only to the extent necessary to fulfill its service obligations and follows our instructions with respect to this data.

We use the following host:
Webflow, Inc.
398 11th Street, 2nd Floor
San Francisco, CA 94103, United States of America

Conclusion of a data processing agreement
In order to ensure data protection-compliant processing, we have concluded a data processing agreement with our host. This is accessible here.

3. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

We point out that data transmission over the internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible entity

The data controller for this website is:
Julia Arts Entertainment
Sint-Rumoldusstraat 29
3890 Gingelom
Belgium
Phone: +32 475 75 29 11

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Note on data transfer to the USA

Our website includes tools from companies based in the United States. When these tools are active, your personal data may be transferred to the US servers of the respective companies.

We would like to point out that the USA is not considered a safe third country within the meaning of EU data protection law. US companies are required to hand over personal data to security authorities without you being able to take legal action against it as a data subject. Therefore, it cannot be excluded that US authorities (e.g., intelligence services) may process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Art. 6 (1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The relevant legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection pursuant to Art. 21 (2) GDPR).

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption.

You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion, and correction

Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.

  • If you have objected pursuant to Article 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to advertising emails

We hereby object to the use of contact data published in the context of the imprint obligation for the purpose of sending unsolicited advertising and informational material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

4. Data collection on this website

Cookies

Our internet pages use so-called “cookies.” Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies), to provide certain functions you have requested (functional cookies, e.g., for the shopping cart function), or to optimize the website (e.g., cookies to measure web audience) are stored on the basis of Art. 6 (1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Art. 6 (1)(a) GDPR); consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in specific cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Where cookies from third-party companies or for analysis purposes are used, we will inform you separately within this privacy policy and, if necessary, request your consent.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

The processing of this data is based on Art. 6 (1)(b) GDPR, provided your request is related to the performance of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if it has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by email, telephone, or fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1)(b) GDPR, provided your request is related to the performance of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of the inquiries sent to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if it has been requested.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose of data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we also use the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place via end-to-end encryption (peer-to-peer), so that WhatsApp or other third parties cannot gain access to the content of the communication. However, WhatsApp does gain access to metadata generated during the communication process (e.g., sender, recipient, and time). We would also like to point out that, according to its own statement, WhatsApp shares personal data of its users with its parent company Facebook, which is based in the USA. Further details on data processing can be found in WhatsApp’s privacy policy: https://www.whatsapp.com/legal/#privacy-policy.

WhatsApp is used on the basis of our legitimate interest in communicating with customers, prospects, and other business and contractual partners as quickly and effectively as possible (Art. 6 (1)(f) GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of consent (Art. 6 (1)(a) GDPR); consent can be revoked at any time with effect for the future.

The communication content exchanged via WhatsApp will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

We use WhatsApp in the “WhatsApp Business” version.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://www.whatsapp.com/legal/business-data-processing-terms?lang=en.

We have configured our WhatsApp accounts so that there is no automatic matching of data with the address book on the smartphones used.

We have concluded a data processing agreement with WhatsApp.

5. Analytics tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, duration of visit, operating systems used, and the user’s origin. Google may combine this data into a profile that is assigned to the respective user or their device. Google Analytics uses technologies that allow the recognition of users for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting).

The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this analysis tool is based on Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

For more information on how Google Analytics handles user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Data processing agreement

We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Storage period

Data stored by Google at the user and event level that is linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. For details, see the following link: https://support.google.com/analytics/answer/7667196?hl=en

6. Plugins and tools

Google Web Fonts (local hosting)

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally.

For more information on Google Web Fonts, see: https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to determine whether data entered on this website (e.g., in a contact form) is being provided by a human or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the visitor enters the website. For analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not notified that such an analysis is taking place.

The storage and analysis of data is based on Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated spying and from SPAM. If the corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR; consent can be revoked at any time.

For more information on Google reCAPTCHA, please refer to Google’s privacy policy and Google’s terms of service at the following links:

  • https://policies.google.com/privacy?hl=en

  • https://policies.google.com/terms?hl=en